FAQS

Philosophy

• Our products are formulated with certified organic ingredients and sourced locally, whenever possible.

• We do not test our products on animals, only friends/family that volunteer :-)  If you have any allergies or sensitive skin, we recommend consulting with your physician before purchasing our services and products as well as patch-testing the product prior to use.

Products

• In an effort to reduce our impact on the environment, we use minimal and/or eco-friendly packaging.

• We recommend storing all products in a cool, dry space as some of our products contain ingredients that melt around body temperature.  Please note, we are unable to replace or refund items that may have melted.

Ordering + Shipping

• Orders are processed within 24 hours from the time we receive them.  If you have a question about your order, please contact theskiniqspa@gmail.com or call 1-347-903-SKIN (7546) and we will be happy to answer any questions you may have.

• Because all of our products are hand-crafted, all orders will be shipped within 1 week from when the order was received.